{"id":11,"date":"2025-11-19T17:03:09","date_gmt":"2025-11-19T17:03:09","guid":{"rendered":"https:\/\/cresttechservices.com\/shop\/?page_id=11"},"modified":"2025-11-23T15:23:21","modified_gmt":"2025-11-23T15:23:21","slug":"refund_returns","status":"publish","type":"page","link":"https:\/\/hostech.pk\/ecommerce\/refund_returns\/","title":{"rendered":"Refund and Returns Policy"},"content":{"rendered":"\t\t<div data-elementor-type=\"wp-page\" data-elementor-id=\"11\" class=\"elementor elementor-11\">\n\t\t\t\t<div class=\"elementor-element elementor-element-f32c95c e-flex e-con-boxed e-con e-parent\" data-id=\"f32c95c\" data-element_type=\"container\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-a4206e1 e-con-full e-flex e-con e-parent\" data-id=\"a4206e1\" data-element_type=\"container\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;}\">\n\t\t\t\t<div class=\"elementor-element elementor-element-f26c32c elementor-widget elementor-widget-spacer\" data-id=\"f26c32c\" data-element_type=\"widget\" data-widget_type=\"spacer.default\">\n\t\t\t\t\t\t\t<div class=\"elementor-spacer\">\n\t\t\t<div class=\"elementor-spacer-inner\"><\/div>\n\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-eedf464 elementor-widget elementor-widget-heading\" data-id=\"eedf464\" data-element_type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">Refund &amp; Return Policy<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-c5e2abc elementor-widget elementor-widget-spacer\" data-id=\"c5e2abc\" data-element_type=\"widget\" data-widget_type=\"spacer.default\">\n\t\t\t\t\t\t\t<div class=\"elementor-spacer\">\n\t\t\t<div class=\"elementor-spacer-inner\"><\/div>\n\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-f280180 e-con-full e-flex e-con e-parent\" data-id=\"f280180\" data-element_type=\"container\">\n\t\t<div class=\"elementor-element elementor-element-4d2f705 e-con-full e-flex e-con e-child\" data-id=\"4d2f705\" data-element_type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-4b3f2c7 elementor-widget-divider--view-line elementor-widget elementor-widget-divider\" data-id=\"4b3f2c7\" data-element_type=\"widget\" data-widget_type=\"divider.default\">\n\t\t\t\t\t\t\t<div class=\"elementor-divider\">\n\t\t\t<span class=\"elementor-divider-separator\">\n\t\t\t\t\t\t<\/span>\n\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-f6b0dbe elementor-widget elementor-widget-text-editor\" data-id=\"f6b0dbe\" data-element_type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t\t\t\t\t\t<p data-start=\"487\" data-end=\"560\">At <strong data-start=\"164\" data-end=\"183\">Classico Coffee<\/strong>, we want you to be fully satisfied with your purchase. If you experience any issues with your order, we\u2019re here to help.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-9deeb76 elementor-widget-divider--view-line elementor-widget elementor-widget-divider\" data-id=\"9deeb76\" data-element_type=\"widget\" data-widget_type=\"divider.default\">\n\t\t\t\t\t\t\t<div class=\"elementor-divider\">\n\t\t\t<span class=\"elementor-divider-separator\">\n\t\t\t\t\t\t<\/span>\n\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-6243feb e-flex e-con-boxed e-con e-parent\" data-id=\"6243feb\" data-element_type=\"container\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t\t\t<div class=\"elementor-element elementor-element-4ea1823 elementor-widget elementor-widget-heading\" data-id=\"4ea1823\" data-element_type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">1. Returns<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-3b342c2 elementor-widget elementor-widget-text-editor\" data-id=\"3b342c2\" data-element_type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t\t\t\t\t\t<p data-start=\"329\" data-end=\"406\">Due to the nature of food and consumable products, we only accept returns if:<\/p><ul data-start=\"408\" data-end=\"515\"><li data-start=\"408\" data-end=\"439\"><p data-start=\"410\" data-end=\"439\">The product arrived damaged<\/p><\/li><li data-start=\"440\" data-end=\"471\"><p data-start=\"442\" data-end=\"471\">You received the wrong item<\/p><\/li><li data-start=\"472\" data-end=\"515\"><p data-start=\"474\" data-end=\"515\">The product was missing from your order<\/p><\/li><\/ul><p data-start=\"517\" data-end=\"672\">To request a return, please contact us within <strong data-start=\"563\" data-end=\"573\">3 days<\/strong> of receiving your order. Returned items must be unused, unopened, and in their original packaging.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-94c3e50 elementor-widget elementor-widget-spacer\" data-id=\"94c3e50\" data-element_type=\"widget\" data-widget_type=\"spacer.default\">\n\t\t\t\t\t\t\t<div class=\"elementor-spacer\">\n\t\t\t<div class=\"elementor-spacer-inner\"><\/div>\n\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-b2f164f elementor-widget elementor-widget-heading\" data-id=\"b2f164f\" data-element_type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">2. Refunds<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-90f21a3 elementor-widget elementor-widget-text-editor\" data-id=\"90f21a3\" data-element_type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t\t\t\t\t\t<p data-start=\"697\" data-end=\"895\">Once we receive your returned product, we will inspect it and notify you of the refund status.<br data-start=\"791\" data-end=\"794\" \/>If approved, your refund will be issued to your original payment method within <strong data-start=\"873\" data-end=\"894\">5\u20137 business days<\/strong>.<\/p><p data-start=\"897\" data-end=\"946\">Please note:<br data-start=\"909\" data-end=\"912\" \/>Shipping costs are non-refundable.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-36ad53f elementor-widget elementor-widget-spacer\" data-id=\"36ad53f\" data-element_type=\"widget\" data-widget_type=\"spacer.default\">\n\t\t\t\t\t\t\t<div class=\"elementor-spacer\">\n\t\t\t<div class=\"elementor-spacer-inner\"><\/div>\n\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-153bb5a elementor-widget elementor-widget-heading\" data-id=\"153bb5a\" data-element_type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">3. Replacement<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-bc3fea5 elementor-widget elementor-widget-text-editor\" data-id=\"bc3fea5\" data-element_type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t\t\t\t\t\t<p data-start=\"975\" data-end=\"1148\">If your product arrived damaged or incorrect, we can send you a replacement at no extra cost.<br data-start=\"1068\" data-end=\"1071\" \/>Please provide clear photos of the damaged or wrong item when you contact us.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-90d8c45 elementor-widget elementor-widget-spacer\" data-id=\"90d8c45\" data-element_type=\"widget\" data-widget_type=\"spacer.default\">\n\t\t\t\t\t\t\t<div class=\"elementor-spacer\">\n\t\t\t<div class=\"elementor-spacer-inner\"><\/div>\n\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-3cc4704 elementor-widget elementor-widget-heading\" data-id=\"3cc4704\" data-element_type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">4. Non-Returnable Items<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-755c3a4 elementor-widget elementor-widget-text-editor\" data-id=\"755c3a4\" data-element_type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t\t\t\t\t\t<p data-start=\"1186\" data-end=\"1226\">We do not accept returns or refunds for:<\/p><ul data-start=\"1228\" data-end=\"1326\"><li data-start=\"1228\" data-end=\"1255\"><p data-start=\"1230\" data-end=\"1255\">Opened or used products<\/p><\/li><li data-start=\"1256\" data-end=\"1287\"><p data-start=\"1258\" data-end=\"1287\">Items returned after 3 days<\/p><\/li><li data-start=\"1288\" data-end=\"1326\"><p data-start=\"1290\" data-end=\"1326\">Products without proof of purchase<\/p><\/li><\/ul>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-21947c8 elementor-widget elementor-widget-spacer\" data-id=\"21947c8\" data-element_type=\"widget\" data-widget_type=\"spacer.default\">\n\t\t\t\t\t\t\t<div class=\"elementor-spacer\">\n\t\t\t<div class=\"elementor-spacer-inner\"><\/div>\n\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-783b9d3 elementor-widget elementor-widget-heading\" data-id=\"783b9d3\" data-element_type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">5. How to Contact Us<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-8c1888c elementor-widget elementor-widget-text-editor\" data-id=\"8c1888c\" data-element_type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t\t\t\t\t\t<p data-start=\"1361\" data-end=\"1426\">If you need assistance with a return or refund, please reach out:<\/p><p data-start=\"1428\" data-end=\"1502\">\ud83d\udce7 <strong data-start=\"1431\" data-end=\"1441\">Email:<\/strong> <a class=\"decorated-link cursor-pointer\" rel=\"noopener\" data-start=\"1442\" data-end=\"1468\">support@classicocoffee.com<\/a><br data-start=\"1468\" data-end=\"1471\" \/>\ud83d\udcde <strong data-start=\"1474\" data-end=\"1484\">Phone:<\/strong> +92 XXX XXXXXXX<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-3abc6a1 elementor-widget elementor-widget-spacer\" data-id=\"3abc6a1\" data-element_type=\"widget\" data-widget_type=\"spacer.default\">\n\t\t\t\t\t\t\t<div class=\"elementor-spacer\">\n\t\t\t<div class=\"elementor-spacer-inner\"><\/div>\n\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-3e8b37f e-flex e-con-boxed e-con e-parent\" data-id=\"3e8b37f\" data-element_type=\"container\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t\t\t<div class=\"elementor-element elementor-element-89149ab elementor-widget elementor-widget-heading\" data-id=\"89149ab\" data-element_type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">FAQs<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-f82c05a elementor-widget elementor-widget-elementskit-faq\" data-id=\"f82c05a\" data-element_type=\"widget\" data-widget_type=\"elementskit-faq.default\">\n\t\t\t\t\t<div class=\"ekit-wid-con\" >\n                <div class=\"elementskit-single-faq elementor-repeater-item-eebe994\">\n            <div class=\"elementskit-faq-header\">\n                <h2 class=\"elementskit-faq-title\">1. What makes Classico Coffee different from other instant coffees?<\/h2>\n            <\/div>\n            <div class=\"elementskit-faq-body\">\n                Classico Coffee is crafted using premium, carefully roasted coffee beans to deliver a richer aroma, smoother texture, and bold flavor. Our unique extraction process preserves the natural coffee notes, giving you a caf\u00e9-style experience instantly.            <\/div>\n        <\/div>\n                <div class=\"elementskit-single-faq elementor-repeater-item-8612f52\">\n            <div class=\"elementskit-faq-header\">\n                <h2 class=\"elementskit-faq-title\">2. How should I store Classico Coffee?<\/h2>\n            <\/div>\n            <div class=\"elementskit-faq-body\">\n                To maintain freshness and aroma, store Classico Coffee in a cool, dry place. Make sure the jar or pouch is tightly sealed after every use to prevent moisture from affecting the quality.            <\/div>\n        <\/div>\n                <div class=\"elementskit-single-faq elementor-repeater-item-01c8b4d\">\n            <div class=\"elementskit-faq-header\">\n                <h2 class=\"elementskit-faq-title\">3. How do I prepare Classico Instant Coffee?<\/h2>\n            <\/div>\n            <div class=\"elementskit-faq-body\">\n                Simply add 1\u20132 teaspoons of Classico Coffee to a cup. Pour hot water or milk over it, stir well, and enjoy. You can adjust the quantity based on your preferred strength.            <\/div>\n        <\/div>\n                <div class=\"elementskit-single-faq elementor-repeater-item-2ed49d5\">\n            <div class=\"elementskit-faq-header\">\n                <h2 class=\"elementskit-faq-title\">4. Do you offer nationwide delivery?<\/h2>\n            <\/div>\n            <div class=\"elementskit-faq-body\">\n                Yes! Classico Coffee delivers all across Pakistan. Shipping times may vary based on your location, but most orders are delivered within 2\u20135 working days.            <\/div>\n        <\/div>\n                <div class=\"elementskit-single-faq elementor-repeater-item-94c05f7\">\n            <div class=\"elementskit-faq-header\">\n                <h2 class=\"elementskit-faq-title\">5. What is your return or refund policy?<\/h2>\n            <\/div>\n            <div class=\"elementskit-faq-body\">\n                We accept returns for unopened and unused products within 7 days of purchase. If your product arrives damaged or incorrect, please contact us immediately to arrange a replacement or refund.            <\/div>\n        <\/div>\n                \n    <\/div>\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t","protected":false},"excerpt":{"rendered":"<p>Refund &amp; Return Policy At Classico Coffee, we want you to be fully satisfied with your purchase. If you experience&#8230;<\/p>\n","protected":false},"author":13,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"footnotes":""},"class_list":["post-11","page","type-page","status-publish","hentry"],"_links":{"self":[{"href":"https:\/\/hostech.pk\/ecommerce\/wp-json\/wp\/v2\/pages\/11","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/hostech.pk\/ecommerce\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/hostech.pk\/ecommerce\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/hostech.pk\/ecommerce\/wp-json\/wp\/v2\/users\/13"}],"replies":[{"embeddable":true,"href":"https:\/\/hostech.pk\/ecommerce\/wp-json\/wp\/v2\/comments?post=11"}],"version-history":[{"count":19,"href":"https:\/\/hostech.pk\/ecommerce\/wp-json\/wp\/v2\/pages\/11\/revisions"}],"predecessor-version":[{"id":370,"href":"https:\/\/hostech.pk\/ecommerce\/wp-json\/wp\/v2\/pages\/11\/revisions\/370"}],"wp:attachment":[{"href":"https:\/\/hostech.pk\/ecommerce\/wp-json\/wp\/v2\/media?parent=11"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}